HOW TO BUY

A Secure and Transparent Buying Process

At Rixby Manuel Used Cars, we are an automotive dealership with an online-first vehicle purchasing process. We explain each step of the purchase, payment, delivery, and return process so customers can review the terms before deciding whether to pay.

1. Select Your Item

Our sales agents advertise available vehicles across multiple automotive platforms, while inventory may also be hosted on a separate domain. Contact the agent associated with the vehicle for details and availability.

2. Get Full Item Details

Review the photos, specifications, vehicle information, and other details supplied for the specific listing or transaction.

3. Secure Your Purchase

If you wish to proceed, we email you the Sales Agreement for review and signature. Once you return the signed agreement, we prepare and send your detailed Payment Invoice. Signing the agreement does not obligate you to pay; you may cancel before submitting payment without penalty.

4. Make a Secure Payment

Your Payment Invoice identifies the agreed amount, receiving company, and payment instructions. Please review the invoice and the payment and refund terms in your Sales Agreement before deciding whether to submit payment.

5. Vehicle Delivery is Arranged

After payment is confirmed, the vehicle can move into the delivery process. When tracking is available, we provide a tracking number for status and ETA updates.

6. Review Your Transaction Terms

Every purchase includes a 30-day return period starting on delivery. You may return the vehicle for any reason during that period; we cover return transportation and refund the full purchase price without restocking or cancellation fees. A 6-month limited warranty also applies. Review the return procedures, refund timing, warranty coverage, and title-transfer terms in the Sales Agreement.

7. Finalizing the Purchase

Complete any remaining title-transfer or delivery documentation required for your specific vehicle transaction.

That’s it! Your purchase is complete, safely and securely.

Our Commitment to Safe Transactions

Always review the Sales Agreement and Payment Invoice supplied for your vehicle and contact our customer service team if you need clarification before proceeding.

24/7 Customer Support

Our team is available Monday to Friday, 8:00 AM - 6:00 PM via phone, with 24/7 email support to assist you throughout the process.